Family Promise Uses Tech for Good

Family Promise kids

Did you know that nearly 30,000 people living in Blount County still lack access to reliable internet? 

Most of us experienced the shift to remote work and online school due to the impact of COVID-19. Maybe you’re still working remotely or educating your kids online. Can you imagine navigating through those changes without the internet?    

In Blount County, Family Promise is making strides to provide families with a safe place to live and ways to stay connected online. 


The Family Promise mission is to create a community where every child has a home. Their team provides a roadmap of programs to help families secure housing, food, and reliable transportation. 


“We serve families who are experiencing homelessness. They will not be homeless forever.” 

Caroline Lamar, Executive Director

In a typical year, Family Promise has a hands-on approach to help families. Their day center provides a place to cook meals, wash clothes, and grab diapers and other supplies. They also organize case management meetings with parents to talk about job opportunities, budgeting, and education for their children. 


Like many organizations, Family Promise quickly realized that they had to change their course in order to still help those families impacted by COVID. 

“Our case management meetings switched to Zoom to keep everyone safe. Technology has definitely changed the way we work…but for the better. We have found cheaper ways to be more efficient.” 



Virtual meetings are great, but Family Promise still faced a challenge. Families living in their apartments didn’t have access to reliable internet.

Allevia Technology installed internet in our apartments during the pandemic. Internet is a necessity for who we serve. Kids need it for school and parents need it to work.



We love partnering with organizations like Family Promise. It’s our pleasure to serve by providing a stable internet connection so that children can learn from home and parents can provide a sustainable income for their family. 

What a joy it is to work with a tech support company that not only fixes a million things for us so we can do our work smarter, but a company that actually cares about the mission of Family Promise. It feels like a partnership and my experience is always a good one. I learn something every time, and it saves us so much time to be able to call for help.

Lorrie Crockett, Community Engagement Coordinator

Thank you for trusting us as your IT partner! Family Promise is changing lives in our community and we are grateful to serve your team and support your mission. 


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Laura Beth Denton

A Little about us.

We provide peace of mind through technology so that our clients are confident and inspired in fulfilling their purpose.

If you operate a small business, and you don’t have the time or money for full-time IT support staff, Allevia Technology might be a perfect fit. We proudly serve the cities of Maryville, Alcoa, and Knoxville, but we’re capable of serving all of East Tennessee. 

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We are always looking for good people.
Check out our Careers page for more info.

  • info@alleviatechnology.com

  • 865-686-6677

  • 1819 East Broadway Ave. Maryville, TN 37804

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